About this role

What you'll be doing

MyClick Insurance is hiring bilingual (English/Spanish) Customer Service Representatives to support our growing book of personal-lines policyholders.

In this role you will handle inbound calls and emails from customers — explaining coverage, processing policy changes (address, vehicle, drivers), taking payments, and answering billing questions. You are the calm, knowledgeable voice that helps a policyholder understand exactly what they are paying for.

What we are looking for: • Prior experience in insurance customer service (auto, home, or general personal lines) • Fluent, professional English and Spanish — you will switch between both all day • Comfortable working in a CRM / policy-admin system and documenting every interaction • Reliable home internet, a quiet workspace, and a headset

Schedule: Monday–Friday, U.S. business hours. Full-time. Paid weekly.

What you'll bring

Skills the client is looking for

Bilingual English/Spanish
Insurance customer service
Policy servicing
CRM
Phone & email support

Why HireSwiftlee

You get more than just the job.

Paid every Friday

Direct deposit via Wise at mid-market rates. No 30/60-day waits.

No subscription

Free to join. We take a flat 5% platform fee — you keep 95%.

We've got your back

Missed invoice 7+ days? We pay you and pursue the client.

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Common questions

Before you apply

How and when do I get paid?▾

You log your hours weekly. Once the client approves your invoice (usually within 48 hours), we deposit your earnings via Wise to your local bank every Friday, at mid-market exchange rates.

Do I work for the client or for HireSwiftlee?▾

You contract directly with the U.S. client. HireSwiftlee handles payments, contracts, and dispute resolution — but is not your employer. This preserves your independence and keeps cross-border tax clean.

What if I don't hear back after I apply?▾

Clients see new applications in real time. If you don't hear back in 7 days, your application stays active and we surface your profile to other matching roles. You'll see updates inside your dashboard.

More questions? See the full FAQ on /contractors.

Bilingual Insurance Customer Service Representative

What you'll be doing

Skills the client is looking for

You get more than just the job.

Share this role

Before you apply

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