What you'll be doing
Swiftlee Answering Service is hiring bilingual (English/Spanish) Virtual Receptionists to answer calls on behalf of our U.S. business clients — law firms, clinics, home-services companies, and more.
You are the first voice every caller hears. You will answer inbound calls promptly and warmly, greet callers using each client's custom script, take accurate messages, schedule appointments, capture new-lead details, and route or escalate calls per the client's instructions. Every call is handled as if you were sitting in that business's own front office.
What we are looking for: • A warm, clear, professional phone presence in both English and Spanish — you will switch between them all shift • Strong active listening and precise, accurate note-taking • Comfort following per-client call scripts and instructions exactly • Reliable home internet, a quiet workspace, and a headset • Dependability — clients count on every scheduled shift being covered
Schedule: Part-time, U.S. business hours with some flexibility. Paid weekly.