About this role

What you'll be doing

Guaranteed New Patients Inc. provides remote front-desk and patient-support services to dental practices across the U.S. We are hiring bilingual (English/Spanish) Customer Service Representatives to be the friendly voice of our partner practices.

Your day: answer inbound patient calls, schedule and confirm appointments, handle reschedules and cancellations, answer questions about services and hours, and make sure every patient feels well taken care of. You represent the dental practice — warm, organized, and professional.

What we are looking for: • Customer service experience, ideally in a dental or medical front-office setting • Fluent English and Spanish • Comfortable with scheduling software and managing a busy call queue • A calm, welcoming phone manner

Schedule: Monday–Friday, U.S. business hours. Full-time. Paid weekly.

What you'll bring

Skills the client is looking for

Bilingual English/Spanish
Dental front office
Appointment scheduling
Patient communication
Customer service

Why HireSwiftlee

You get more than just the job.

Paid every Friday

Direct deposit via Wise at mid-market rates. No 30/60-day waits.

No subscription

Free to join. We take a flat 5% platform fee — you keep 95%.

We've got your back

Missed invoice 7+ days? We pay you and pursue the client.

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Common questions

Before you apply

How and when do I get paid?▾

You log your hours weekly. Once the client approves your invoice (usually within 48 hours), we deposit your earnings via Wise to your local bank every Friday, at mid-market exchange rates.

Do I work for the client or for HireSwiftlee?▾

You contract directly with the U.S. client. HireSwiftlee handles payments, contracts, and dispute resolution — but is not your employer. This preserves your independence and keeps cross-border tax clean.

What if I don't hear back after I apply?▾

Clients see new applications in real time. If you don't hear back in 7 days, your application stays active and we surface your profile to other matching roles. You'll see updates inside your dashboard.

More questions? See the full FAQ on /contractors.

Bilingual Dental Practice Customer Service Representative

What you'll be doing

Skills the client is looking for

You get more than just the job.

Share this role

Before you apply

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