What you'll be doing
A U.S. roofing company is looking for a full-time bilingual virtual assistant to run its front office remotely.
You will be the first voice homeowners hear. You'll answer and return calls, book roof inspections and estimates, follow up on estimates that haven't closed, confirm appointments, and keep the CRM and job schedule up to date so the crews and the owner always know what's next.
What you'll do
- Answer and return calls from homeowners (leaks, storm damage, estimate requests)
- Book inspections and estimates on the company calendar
- Follow up on open estimates and confirm upcoming appointments
- Keep the CRM and job schedule accurate and up to date
- Send a short daily recap of calls, bookings, and follow-ups
Who we're looking for
- Virtual assistant, receptionist, or front-office experience; home services or construction is a plus
- Clear, friendly English on the phone; Spanish is a strong plus
- Comfortable learning a new CRM or scheduling tool quickly
- Organized, proactive, and reliable
- Home setup: wired headset, quiet workspace, 25+ Mbps internet
Schedule
40 hours per week, Monday to Friday, during the company's U.S. business hours. The exact schedule is set at kickoff.
Pay
$7.50 USD per hour, paid for every hour worked. Full time, ongoing.
How to apply
Apply with a 60-second video introducing yourself as if you were answering a homeowner's call about a roof leak. We weight the video more than the resume.