Medical Virtual Assistant

Day-to-day on this role

• Schedule and reschedule patient appointments inside the EHR
• Pre-register patients, verify insurance eligibility
• Initiate prior-authorization requests with U.S. payers
• Handle inbound patient calls (refills, results, billing questions)
• Maintain HIPAA-compliant documentation on every interaction

Typical requirements

Trainings + assessments you can take for this role

Every credential earned shows on your public profile and ranks you higher for matching campaigns.

Certifications candidates often hold

Not required to apply — but holding one of these strengthens your profile and can unlock higher-paying roles.

• Certified Medical Administrative Assistant (CMAA, NHA)Widely recognized by U.S. clinics; often a tiebreaker on hiring.
• AAPC CPC — Certified Professional CoderHeavier credential — opens up higher-paid medical-coding and billing tracks.

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