For Home-Remodeling Owners

Your call team, built offshore.
Bilingual. Trained. From $7 an hour.

Dispatchers, ISAs, appointment setters, project coordinators, CSRs, billing. Trained on TCPA, your CRM, and your script before they pick up the phone. The same team a U.S. W-2 hire-out would cost you $ 200K+ a year runs you $ 60–70K here.

Build your team →Run the math

24-hour shortlist · Free to start · Trained on your script before day one

$7–12/hr

Direct contractor rate

60–70%

Savings vs U.S. W-2

24 hrs

To ranked shortlist

Bilingual

Spanish + English, every agent

Who you can hire

Six roles cover almost every home-services back office.

Pay direct. No staffing-agency markup, no resume games, no shadow rate sheet.

Dispatcher / Scheduler

$8–10 / hr

Routes crews, manages the daily board, handles same-day reschedules. Keeps your install + service calendar tight.

ISA / Telemarketer

$8–11 / hr + bonus

Cold + warm outbound for roofing, windows, solar, HVAC, kitchen, bath. Qualifies on motivation, ownership, age of home.

Appointment Setter (Inbound)

$7–9 / hr

Catches your Angi / Google / Facebook leads in seconds, qualifies, books the estimator on the homeowner’s calendar.

Project Coordinator

$9–12 / hr

Sequences materials, permit pulls, inspections, change orders. Keeps the homeowner in the loop so your PM stops chasing.

Customer Service

$7–9 / hr

Status updates, warranty questions, post-install follow-ups, review requests. Owns the homeowner relationship after sign.

AR & Billing Follow-up

$8–10 / hr

Chases progress draws, final payments, insurance checks, RCV vs ACV reconciliation. Logs every touch in your CRM.

Cost calculator

What does your team actually cost?

Drag the sliders. We'll show you the all-in HireSwiftlee bill against what the same headcount runs as W-2 hires in the U.S. No-card-required math.

Build your team

Drag the sliders. We'll run the math.

Team size3 hires

Hours / week, each40 hrs/wk

Hourly rate$8.00 /hr

+ 15% flat HireSwiftlee fee

You'd pay HireSwiftlee

$57,408 / year

$1,104 per week, billed weekly. No contract.

Same team, U.S. W-2 cost

$137,280 / year

At $22/hr fully loaded (wage + payroll tax + benefits + admin).

Annual savings

$79,872 · 58% less

Math: weekly cost = team × hours × rate × 1.15. Annual = × 52 weeks. Domestic comparison uses a conservative $22/hr fully loaded for a U.S. W-2 call-center hire.

See a number you like? Post your first role free — no card, cancel anytime.

Trained before they dial

Every agent clears the compliance gate. Then yours.

Built-in training on home-services telemarketing law. Custom training on your script + your CRM. Layered, so nobody touches your homeowners untrained.

Built into the platform

Home Improvement Telemarketing — 12 modules

TCPA basics, TSR, state DNC, prohibited times, scope-of-work scripting, objection patterns, do-not-record flags. Required before any home-services campaign. Annual renewal.

See full training catalog →

Skills assessment

Home-Remodeling Telemarketer test

Tests qualification fundamentals — homeowner vs renter, motivation, project age, financing flags — and the kind of booking discipline that protects show rates.

Bring your own

Your script. Your CRM. Your training.

Send us your script, scoping flow, or CRM walkthrough. We turn it into a HireSwiftlee credential and gate your campaigns on it. Drafted in 3 business days.

How custom training works →

Where they come from

Best places to source a home-remodeling team.

Same platform, four labor markets — each one solves a different problem in a remodeler’s back office.

Mexico

Best for · Outbound + bilingual homeowner-facing work

Same time zone as your crews — live overlap on every shift.
Native Spanish + strong English — converts your Latino homeowner pool.
Deep U.S. home-services exposure — many agents come from BPOs serving roofing / solar.

Philippines

Best for · English-only outbound + after-hours coverage

Largest English-fluent labor pool in offshore call centers.
12-hour offset is a feature for after-hours / overnight queues.
Strongest cost basis — your dollar goes furthest here.

Colombia

Best for · Capacity scaling + redundancy

CT timezone, bilingual, very low turnover among remote-trained agents.
Great hedge against Mexico hiring tightness in metros like Guadalajara / CDMX.
Quietly the best appointment-setter pool in LatAm right now.

India

Best for · AR follow-up, back office, after-hours overflow

Deep CSR + collections experience — perfect for AR / progress-draw chase.
10–12 hour offset covers your overnight + early-morning queues.
Cheapest labor basis when live phone in U.S. hours isn’t the constraint.

How it works

Posted Monday. Live agents Friday.

Four steps. Everything in-platform — no email-chain PDFs, no staffing-agency hand-offs.

Step 01

Post the role

Pick roles, set hours, mark required trainings (TCPA + any custom). 5 minutes.

Step 02

24-hour shortlist

Ranked top 5, each one credential-cleared, with a video intro + voice sample.

Step 03

Interview + sign

Google Meet, DocuSign, both inside the platform. Onboard to your script + CRM.

Step 04

Live on the phones

Weekly hours, weekly invoice. You approve, we pay the contractor, you keep working.

Why HireSwiftlee

Versus the three other ways you’d staff this.

vs hiring W-2 in-house

$22+/hr fully loaded

Payroll tax, benefits, workers’ comp, unemployment, HR overhead, turnover.

60–70% savings, no I-9, no W-2 admin, swap agents in days not months.

vs a traditional offshore BPO

$15–18/hr opaque markup

You don’t see the agent rate, you don’t pick the agent, training is on your dime.

You see the rate, you pick the agent, training cleared before you see the shortlist.

vs Upwork / Fiverr

Cheap until it isn’t

No vetting, no compliance, no contracts, no payroll — and they ghost you mid-campaign.

Vetted, trained, contracted via Swiftlee LLC, paid weekly. Skin in the game on both sides.

Common questions

What home-remodel owners ask before they sign.

Are they real employees of mine?▾

No — they’re independent contractors of Swiftlee LLC (our parent), placed on your campaigns. You get all the benefits of a dedicated team (assigned agents, your script, your CRM, your KPIs) without the I-9, the payroll tax, the workers’ comp, or the unemployment insurance. We handle the contractor side end-to-end.

What if my script + scoping process is specific?▾

We upload it as a custom HireSwiftlee training. Send us your script, your objection-handling sheet, your scoping flow, your CRM workflow — we turn it into a course + written attestation, and gate your campaigns on it. Only contractors who’ve cleared it can apply. Drafted in 3 business days.

How fast can I get someone on the phones?▾

24-hour ranked shortlist from posted role. Most clients interview in 2–3 days, sign within 5 days, and are live within 7. Faster than your typical W-2 hire by a factor of 4.

What about TCPA, state DNC, license rules?▾

Every contractor on a home-improvement campaign clears our built-in 12-module telemarketing training — TCPA, TSR, state DNC, prohibited times, scope-of-work scripting, do-not-record flags. Annual renewal. If you require state-specific contractor-license disclosures, we add those as a custom training requirement.

Bilingual really matters in my market — is everyone bilingual?▾

Yes. Every contractor on the platform is bilingual Spanish + English at B2+ minimum. You can require C1 / native-equivalent on your campaign if your homeowner pool needs it (premium remodel markets, deep-Florida, parts of California and Texas).

What if I want to dial back?▾

Hours are weekly, no minimum commitment. Pause a campaign, reduce hours, swap agents — no early-termination fee. We bill on what was approved each week.

Build your team Monday. Live by Friday.

Free to post your first role. No card. No long-term contract. Cancel anytime.

Build your team Talk to sales