Bilingual virtual assistants

Hire a bilingual virtual assistant — without the agency markup.

Pre-vetted, fluent in English and Spanish, and matched to you in 24 hours. HireSwiftlee VAs handle customer support, scheduling, admin, and back-office work — on your time zone, paid weekly, with no middleman taking a cut.

What a bilingual VA handles

One hire, most of your recurring busywork.

A bilingual virtual assistant covers the work that eats your team's day — and does it for customers in either language.

📥

Inbox & calendar

Email triage, scheduling, reminders, meeting prep — your day, managed.

💬

Customer support

Email, chat, and phone support in English and Spanish — tickets resolved, not just logged.

📅

Appointment setting

Outbound and inbound booking, confirmations, and no-show follow-up.

🗂️

Data entry & CRM

Clean records, pipeline updates, order entry — HubSpot, Salesforce, or your stack.

🔎

Research & admin

Lead lists, vendor research, document prep, travel — the long tail of ops.

🧾

Back-office

Invoicing support, expense logging, light bookkeeping, reporting.

Why bilingual + nearshore

The difference between a VA and the right VA.

Truly bilingual

Fluent English and Spanish — verified before you ever see the profile. Serve both customer bases with one hire, no language gap costing you sales.

Your time zone

Contractors across Latin America work U.S. business hours in real time. No 12-hour offshore lag — answers come while you are still at your desk.

Fair cost, no markup

Latin-American cost of living means a strong rate for the contractor and real savings for you — without an agency skimming 50–80% in between.

Vetted before you see them

You review finalists — not a slush pile.

Every contractor clears the same checks before a single profile reaches a client.

  • Language verification
    Spoken + written English and Spanish assessed — not self-reported.
  • Skills screening
    Role-relevant testing: typing speed, tools, support scenarios, accuracy.
  • Video introduction
    A short recorded intro so you see communication style before interviewing.
  • Identity & references
    Identity confirmed and prior work checked. No anonymous profiles.
The actual task list

What teams hand off in the first week.

Concrete, recurring work a bilingual VA takes off your plate — in English or Spanish.

Front desk & customers

  • Answer support email and live chat in English and Spanish
  • Book, confirm, and reschedule appointments
  • Handle order status, returns, and refund requests
  • First-touch phone answering and callbacks

Sales & CRM

  • Qualify and route inbound leads
  • Update deal stages and log activity in HubSpot or Salesforce
  • Build and clean prospect lists
  • Send follow-ups, quotes, and reminders

Inbox & admin

  • Triage your inbox and surface what needs you
  • Manage your calendar and schedule meetings
  • Prepare documents, decks, and travel
  • Take notes and track action items

Back office

  • Draft and send invoices
  • Log expenses and reconcile receipts
  • Enter and clean data across your tools
  • Assemble weekly and monthly reports
How it compares

Agency VA vs. freelance marketplace vs. HireSwiftlee.

Staffing / BPO agencyFreelance marketplaceHireSwiftlee
What you payAgency rate — 50–80% markup hidden inside itLow rate, but vetting is on youContractor's rate + a flat, visible 15%
Who picks the personThe agency assigns someoneYou, from an unvetted poolYou, from a vetted shortlist
VettingVaries — rarely shownNone — you screen everyoneLanguage, skills, identity, video — done
Time to a hire1–3 weeksDays, but high miss rate24-hour shortlist, hire in days
Bilingual guaranteeSometimes, often upchargedSelf-reportedVerified, every contractor
If it is not a fitRe-assigned, little sayStart the search overFast re-match, support included

See the full breakdown on the comparison page, or the true cost of building your own team in build vs. hire.

How it works

From posted role to working VA in days.

01

Describe the role

Tasks, tools, hours, and budget. Five minutes.

02

Get a shortlist

A ranked set of vetted bilingual VAs within 24 hours, with video intros.

03

Interview & sign

Video interviews and the IC contract, all in-platform.

04

Pay weekly

Approve hours; we handle payouts, tax forms, and compliance.

FAQ

Common questions.

What does a bilingual virtual assistant cost?

You pay the contractor's rate plus a flat, visible 15% platform fee — no hidden agency markup. Rates depend on the role and experience; entry support and admin VAs start lower, specialized roles cost more. Every figure is shown before you hire.

How fast can I have a VA working?

You get a ranked shortlist within 24 hours of posting a role. Most clients interview within a few days and have a contractor working inside the same week.

Is it legal for a U.S. company to hire a bilingual VA as a contractor?

Yes — when the work is genuinely independent-contractor in nature, which most VA roles are. HireSwiftlee engages each professional as an independent contractor through our Agency-of-Record model, collects their tax forms (W-8BEN or W-9), and pays them compliantly in their own country — so you never open a foreign entity or run foreign payroll. The one thing to avoid is misclassifying a true full-time employee as a contractor; if the role is really employment, that is Employer-of-Record territory.

Are they actually fluent, or just conversational?

Every contractor's English and Spanish is verified — spoken and written — before any profile reaches a client. You also get a recorded video intro, so you hear them before you interview.

What if the VA is not the right fit?

Tell us and we re-match you quickly from the vetted pool. You are never stuck with an assignment you did not choose.

Do I have to handle contracts and payments?

No. The IC contract, weekly payouts, and tax forms (W-8BEN / W-9) are all handled in-platform. You approve hours; we do the rest.

Ready to hire your bilingual VA?

Post the role today — get a vetted, bilingual shortlist within 24 hours.